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AI can be like an exoskeleton for the mind and heart of a human leader. It can strengthen our cognitive powers, allowing us to process vast amounts of information swiftly and make good decisions. However, AI can also amplify our worst tendencies if we don’t address who we are at the core. Relying only on AI, without doing the inner work of human development, would be like buying a top-of-the-line Ferrari while ignoring our driving skills.
To get the best from AI, we need to start with the mind and the core human qualities of Awareness, Wisdom and Compassion.
The field of AI vs. human activities: On the one hand you can consider the extent to which you can leverage AI. On the other hand, you can consider the extent to which you should leverage your humanness.
We surveyed over 600 employees across multiple industries to understand their views on artificial intelligence and leadership. Comfort levels are on the rise with AI, but employees still want and value human-centered leaders.
We found high levels of confidence in AI when it comes to strategy and decision-making. 65% of respondents were “somewhat” to “completely confident” in AI’s ability to develop a strategy.
And, respondents reported being comfortable with AI playing a role in analyzing their performance and optimizing actions and decisions. 43% “agree” or “strongly agree”, and 23% are “neutral” on this topic.
Somewhat surprisingly, 45% of respondents indicated that they are “somewhat" to "extremely" comfortable getting AI-driven performance feedback, as long as it is positive feedback.
But, when it comes to receiving negative performance feedback, only 25% of respondents would be “somewhat" to "extremely" comfortable receiving negative feedback on job performance if it was generated by AI. 55% would be “somewhat" to "extremely" uncomfortable.
Leadership in the AI era isn’t about technology—it’s about the leader.
AI offers incredible promises like unprecedented insights and personalized support, but also poses risks like cognitive laziness and bias amplification.
Our research on leadership in the age of AI points to the criticality of three core human qualities – Awareness, Wisdom and Compassion. Leaders who bring high levels of these core human qualities drive the best outcomes for their employees, such as:
• 97% higher trust in leadership
• 65% higher organizational commitment
• 61% increased psychological safety
• 37% less intention to quit
Integrating the power of technology with the essence of humanity is crucial.
Interested in more? Click the button below to see our recent research report, The Human Leader.
Rasmus Hougaard and Jacqueline Carter reveal that the true impact of AI depends on how leaders choose to wield it—as a tool to amplify their core human qualities, or as a shortcut that sacrifices human values.
Amidst anxiety about job loss and dehumanization, More Human reveals how AI can transform leadership for the better. By delegating tasks to AI and augmenting their awareness, wisdom, and compassion, leaders can enhance organizational performance and unlock a truly human world of work.
Each chapter of the book is based on an important mantra used to help cultivate wise compassionate leadership. As a companion guide to the new book, we offer a series of Mantra Worksheets that are available for download.
As great as AI can be, it cannot make us better leaders. For leaders to rely only on AI, without doing the inner work of human development, would be like buying a top-of-the-line Ferrari while ignoring our driving skills. To get the best from AI, we need to equally invest in the development of our human potential. Alone, neither is sufficient. Both are necessary.
In our latest HBR article, Rasmus Hougaard and Jacqueline Carter discuss how AI can become a powerful ally in enhancing leadership abilities. They argue that to truly harness AI’s potential, leaders must also cultivate core human qualities – awareness, wisdom, and compassion – and integrate them with AI capabilities.
Learn more about the importance of a beginner’s mindset in our thought-provoking Harvard Business Review article titled “To Succeed with AI, Adopt a Beginner’s Mindset”.
Do you believe that leaders have qualities that AI cannot emulate? Or do you think that leaders will sooner or later be replaced? Read our Harvard Business Review article to explore more on this insightful topic.
Fear and anxiety naturally arise in times of substantial change, such as the current AI revolution. However, they can cause leaders to fall back on their ego and emphasize their expertise, which negatively impacts both people and organizations.
Instead, leaders need to adopt a beginner’s mindset characterized by openness and curiosity.
Learn more about the importance of a beginner’s mindset in our thought-provoking Harvard Business Review article titled “To Succeed with AI, Adopt a Beginner’s Mindset”.
Despite the complexity and messiness of human interactions, employees still value them over AI’s promise. This, of course, doesn’t mean we should shun AI and its many performance benefits. Instead, the best leaders of today — and tomorrow — find a balance in their practice that embraces AI and its many strengths while also doubling down on their very human qualities as leaders.
Do you believe that leaders have qualities that AI cannot emulate? Or do you think that leaders will sooner or later be replaced?
Read our Harvard Business Review article to explore more on this thought-provoking topic.
Each chapter of the book is based on an important mantra used to help cultivate wise compassionate leadership. As a companion guide to the new book, we offer a series of Mantra Worksheets that are available for download.
More Human in the Age of AI
80% of leaders say AI is essential to enhance their leadership effectiveness. At the same time, only 8% of leaders feel prepared and confident to leverage the benefits of AI and manage its risks.
This keynote explores how leaders can embrace AI as a powerful enabler rather than fearing its disruptive force. We share research and client-driven insights on how best to secure the benefits of AI, and avoid the risks it poses to leaders, by doubling down on the core qualities of human leadership. We delve into the AI-Augmented Human Leader model and how the key features of AI must be married with the three mental capabilities of awareness, wisdom and compassion.
The keynote brings clarity to leaders who may be unclear or anxious about how to embrace AI. This interactive workshop also equips leaders with practical ways to get started now.
Mastering Human + AI
In this 3-session program, we explore the mental qualities of: Awareness to put AI content into the broader context in which that information exists; Wisdom to benefit from vast access to answers while also learning to question where they came from and where they lead to; and, Compassion to use AI algorithms to surface insights while balancing that with heart-centered approaches to create genuine connections.
Through group discussions, role plays and targeted exercises in ChatGPT, the group focuses on the key mindsets for thriving and succeeding in the age of AI, including Self-Mastery, Critical Thinking and Emotional Intelligence.
